Welcome to IBOUK! These Terms of Service ("Terms") govern your use of the IBOUK digital banking services provided by IBOUK ("we", "our", "us"). By accessing or using our app, website, or any related services (collectively referred to as "Services"), you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
By using our Services, you agree to be bound by these Terms, as well as any additional terms, conditions, or policies that we may provide in relation to specific features of the Services. We reserve the right to update or change these Terms at any time, and we will notify you of any material changes by posting the revised version within the app or on our website.
To use IBOUK, you must:
Be at least 18 years old or have the legal capacity to form a binding contract.
Provide accurate and complete information when creating an account, and update it as necessary.
Have a valid government-issued ID or other identification documentation for verification purposes.
Agree to comply with all local laws and regulations regarding financial transactions in your jurisdiction.
To access certain features of the Services, you must create an account with IBOUK. You are responsible for maintaining the confidentiality of your account login credentials, including your username and password. You agree to notify us immediately if you suspect any unauthorized access to your account.
IBOUK provides digital banking services, which may include but are not limited to:
Account management
Deposit and withdrawal services
Bill payments
Money transfers
Investment plans (such as DPS)
Virtual card issuance
Customer support
We may also offer other features and services, which will be governed by these Terms.
As a user of IBOUK, you agree to:
Use the Services only for lawful purposes and in accordance with applicable laws.
Not engage in fraudulent, harmful, or illegal activities using the Services.
Not attempt to interfere with or disrupt the operation of the Services, including but not limited to hacking or accessing data without authorization.
Provide accurate, truthful, and up-to-date information for your account and transactions.
Comply with all applicable rules and regulations for financial services in your jurisdiction.
IBOUK may charge fees for certain Services, such as money transfers, virtual card issuance, or account maintenance. We will provide you with clear information about any applicable fees before you confirm a transaction. By using our Services, you agree to pay any such fees.
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information when using the Services.
By submitting any content (such as reviews, feedback, or communication) to IBOUK, you grant us a non-exclusive, royalty-free, and worldwide license to use, modify, and distribute such content for promotional, operational, and marketing purposes. You are solely responsible for any content you provide, and you agree not to upload or share content that is defamatory, obscene, or infringes the rights of any third party.
We reserve the right to suspend or terminate your access to the Services at any time, for any reason, including but not limited to:
Violating these Terms.
Engaging in fraudulent or illegal activities.
Non-payment of applicable fees.
Providing false or misleading information during account registration.
If your account is terminated, you will no longer have access to your funds or Services unless otherwise specified.
To the fullest extent permitted by law, IBOUK will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or use of the Services. We make no warranties or representations about the availability, reliability, or accuracy of the Services.
You agree to indemnify and hold harmless IBOUK, its employees, officers, agents, and affiliates from any claims, losses, or damages arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any legal disputes or claims arising from these Terms or your use of the Services will be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].
In the event of a dispute, we encourage you to contact us first to attempt to resolve the issue informally. If the dispute cannot be resolved, it will be resolved through binding arbitration, and you agree to waive your right to a trial by jury.
We reserve the right to modify, suspend, or discontinue any part of the Services at our discretion, including the addition or removal of features. We will provide notice of significant changes when required.
If you have any questions or concerns regarding these Terms, please contact us at:
IBOUK Customer Support
Email: support@ibouk.com
Phone: +447346073956