Welcome to IBOUK (“we”, “our”, “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, and services (collectively, the “Services”).

By using IBOUK, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Address

  • Government-issued ID (for verification)

b. Financial Information

  • Bank account details

  • Transaction history

  • Payment information

c. Device & Usage Information

  • IP address

  • Device type and operating system

  • App usage data and logs

d. Cookies & Tracking Technologies

We may use cookies or similar technologies to enhance your experience and improve our Services.


2. How We Use Your Information

We use your information to:

  • Provide and operate our banking services

  • Verify your identity (KYC compliance)

  • Process transactions and payments

  • Improve app performance and user experience

  • Communicate with you (notifications, updates, support)

  • Prevent fraud and enhance security

  • Comply with legal obligations


3. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Service providers (payment processors, hosting services)

  • Regulatory authorities when required by law

  • Security and fraud prevention partners

  • Business partners (only when necessary for services)

All third parties are required to keep your information secure.


4. Data Security

We take security seriously and implement appropriate measures such as:

  • Encryption of sensitive data

  • Secure servers and firewalls

  • Access control and authentication systems

However, no system is 100% secure, and we cannot guarantee absolute security.


5. Data Retention

We retain your data only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements


6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, contact us at the email below.


7. Cookies Policy

We use cookies to:

  • Remember user preferences

  • Analyze traffic and usage

  • Improve performance

You can disable cookies in your browser settings, but some features may not work properly.


8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.


9. Children’s Privacy

IBOUK is not intended for individuals under the age of 18. We do not knowingly collect data from children.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or website with an updated “Effective Date.”


11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

IBOUK Support Team
📧 Email: support@ibouk.com
📞 Phone: +447346073956
🌐 Website: ibouk.ltd


We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience Learn more

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